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Hey guys, I wanted to see if anyone had some advice before I send these down riggers back again to scotty! Everything works fine, they come up fine but wont go down, I have to pull the line out with my hands to get it to go down. I have 10 LB cannon balls on? Is there something I can do myself to fix it? Thanks in advance. :)
 

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Hey Rick same thing happened to me and I thought maybe I wasnt using enough weight but it was an easy fix - if you look in the instructions its guides you step by step through loosening the tension. Have you tried that yet?

Here are the instructions from the manual:

BRAKE ADJUSTMENT
It may be necessary to adjust the brake tension if either the weight does not
descend freely or cannot be held when the brake is in the on position.
1. DISCONNECT POWER TO THE DOWNRIGGER.
2. Remove any weight from the line.
3. Unlatch and carefully remove the lid. Remove the Emergency
Crank Handle, as instructed in step 4 on page 12.
4. Move the brake handle to the “off’ position so that the spool can
move freely. Using a 9/16 inch wrench or the molded hex in the
emergency crank handle, either tighten or loosen the nylock nut
as required to obtain the correct brake setting. NOTE: With the
brake off, a 7lb. weight should descend freely, but with the brake
on, it should hold 15 to 20 lbs. With a weight on, the brake should
engage automatically when the handle is released.
5. Re-assemble the Emergency Crank Handle and install the lid as
instructed in steps 7 and 8, on page 12.
 

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Have you tried adjusting the brake tension? If you open the top there is a nut on the top of the spool. You can loosen it to let off some tension.
 

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Sounds like a brake adjustment.
Open the cover. Remove the black plastic handle that is connected to the nut in the center of the spool. Loosen the nut in the center to loosen the brake. Put the handle back on to test it. About 1/4 of a turn at time is all you should try. There is a fine line between too much brake and not enough. I had the opposite problem when I went from 10lb cannon balls to 15lb. Pulling the line out by hand is one thing ... try stopping it by hand.
 
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