woops, found this one from a Canadian site, maybe more legitamite than the other one. Can someone explain what it means with (per rod section). does it mean 25$ per how many pieces the rod is, or how many places it broke?
If you need to send in a rod for warranty follow these steps:
Just send the entire rod, broken piece(s) and all so we can match up the replacement parts (pre-paid freight, insured) to us at Springbrook Manufacturing 3809 9th Street SE, Calgary, Alberta T2G 3C7.
Be sure to enclose your shipping and contact information and a note as to what the problem is.
Enclose a cheque or money order to Springbrook Manufacturing for the $25.00 handling fee (per rod section), plus $1.50 for the 6% GST* (or where applicable the $3.50 for the 14% HST) or you can also give us a Visa or MasterCard number if you prefer.
Your TFO warranty repair is usually shipped back to you within 24 hours upon arriving at Springbrook, the handling fee includes the shipping back to you.